State-of-the-Art Technology and Support

The benefits enrollment and eligibility process is the foundation of a company’s valuable partnership with their employees. Our technology framework and flexible solutions support the needs of employers and their employees during and after benefits enrollment.

Employer Support

We provide support for employers during and after benefits enrollment. With our innovative, technology-based tools, employers can execute enrollment and ongoing maintenance for their employees with ease.

  • Our advanced enrollment platform and web-based enrollment and account maintenance program allow employers to manage employee data with ease. Learn More
  • Data Aggregation and reporting functions are flexible and can be customized depending on needs. Learn More

Employee Support

After enrollment, we continue to provide several support and service options to employees, ensuring they understand how to best utilize their benefits and answer any questions that may arise.

  • We pride ourselves in our customer service performance. Through our on-site call center, our knowledgeable Customer Care Representatives can be reached Mon-Thur 8:00 am to 5:00 pm and Friday 8:00 am to 4:00 pm CST to assist with any questions regarding benefits.

Ongoing Account Management & Support

We understand the importance of ongoing support for our customers. That’s why we prioritize providing personalized, professional and responsive services throughout the year.

  • We reduce the complexity and implementation requirements for you and your client through our well-designed processes.
  • We assign dedicated account managers to each of our clients to assist you and your clients during enrollment and beyond to ensure the processes are implemented effectively and efficiently.