We offer a unique blend of enrollment strategies. Our talented benefit professionals deliver dynamic, efficient and flexible insurance enrollment solutions for today's health care marketplace. Our operations team and licensed W-2 agents possess numerous years of experience in the insurance industry working with supplemental and core health insurance products. Their knowledge and expertise ensures the enrollment process is streamlined and efficient, and that employees understand the value and features of their benefits. We offer flexibility when it comes to enrollment.
On-Site Enrollment: Our licensed agents can enroll employees at their workplace to complete their enrollment. They will verify data and assist employees in finalizing their benefit elections, ensuring prompt delivery of policies and ID cards.
Inbound and Outbound Call Center Enrollment: Employees can call into a dedicated toll-free number at their convenience to speak with a licensed Benefit Advisor who will explain their benefit options and enter their benefit selections directly into one of Homeland’s enrollment systems. We provide an added service of recording all phone calls for documentation, which may be valuable in the event the employer needs to confirm or clarify employees’ election choice or voluntary termination of benefits. Benefit Advisors can also contact employees through outbound calls.
Self-Service: We offer a convenient, self-service solution to benefits enrollment for employers. By partnering with industry leading technology, we offer a self-paced enrollment platform that helps eliminate duplicated, missing or incomplete data while offering convenience for employees. Using work/life decision-modeling calculators driven by real employee data, this self-paced enrollment platform helps eliminate duplicated, missing or incomplete data. Intuitive, needs-based responses educate employees about the options available to them and their families, and provide a more personalized approach to the benefit communication and enrollment experience.